Terms and conditions for Rookies

At School of Rock we strive to ensure that students receive at least four lessons each month on average over the course of a show season or a period of three to four months. If a lesson is canceled by School of Rock for any reason (e.g. teacher illness, inclement weather), We will provide a make-up lesson at no additional cost. Due to scheduling constraints, the make-up lesson may or may not occur on the same day of the week as your typical lesson. In the event you are unable to attend a lesson for your own reason, School of Rock will make efforts to arrange for a make-up lesson, provided, however, that you notify the General Manager of your expected absence at least 24 hours prior to the scheduled lesson. Due to scheduling constraints, the make-up lesson may or may not occur on the same day of the week as your typical lesson, and may or may not be given by your regular instructor. If you fail to show up for your lesson or to notify the General Manager less than 24 hours prior to the scheduled lesson, you will not be eligible for a make-up lesson. We generally cannot make up missed rehearsals and other events where many students come together to learn and play. The exception, of course, is rock shows. . .which must go on!

There is a 30 day cancellation policy, and this includes any hold/hiatus you may need to take. Please notify the General Manager at least 30 days prior to the student’s intended hiatus so that you will not be charged. Additionally, please contact the General Manager two weeks prior to your child’s return in order to get them back on the schedule. Due to scheduling constraints, we cannot guarantee your student will have the same lesson time when they return.